We provide a label design service for all customers. Please contact the Technical Support team on 01159 640144 to discuss your requirements.

Please send all purchase orders to aftersales@uk.interactivecoding.com

For all queries relating to invoices, payments and accounts, please email accounts@uk.interactivecoding.com or call 01159 640144.

There is no standard lifetime value of a printhead as this varies based on; the application, settings, size of the print, substrate, ribbon run, and whether genuine ICE printheads are being used.

Yes, we stock an extensive portfolio of different ribbon grades, colours, width and lengths to meet your application requirements.

If you would like to order ribbon or have any questions, please contact our Aftercare team by email at enquiries@uk.interactivecoding.com or call on 01159 640 144.

Please provide as much information as you can so that we can offer you the best solutions. Useful information includes:

– Is this for a new installation?
– What coder do you have? E.g., is it Zodiac 53 mm/107mm or a Vulcan 76mm/107mm?
– What are you printing on to?
– What colour/width, length ribbon do you need?
– Are there any environmental factors? E.g., oil, water, heat, water, freezing, grease etc.
– Existing installations only: What is the serial number of your coder?

Please send your order request to us via email to enquiries@uk.interactivecoding.com

You may also call us on 01159 640 144.

However you choose to place your order, please ensure that you confirm the following details:

– Company name and address including your postcode
– Delivery address (if applicable)
– Your contact details such as phone number, mobile number and email address
– Details of the item(s) you would like to order

Our Aftercare team also provide support for consumables such as print heads, ribbons and inks, service and maintenance, Material Safety Data Sheets (MSDS) and extended warranty policies.

Zodiac Hawk

Intermittent mode: 53mm (W) x 75mm (L)

Continuous mode: 53mm (W) x 200mm (L)

Zodiac Eagle

Intermittent mode: 107mm (W) x 75mm (L)

Continuous mode: 107mm (W) x 200mm (L)

Zodiac Falcon

Intermittent mode: 32mm (W) x 75mm (L)

Continuous mode: 32mm (W) x 200mm (L)